Comprehensive IT Support
Ensuring the uninterrupted operation of workstations, office equipment, and users. We take care of all technical routines so your team can focus on business tasks without being distracted by failures and downtime.
What is included
Organizing a unified Helpdesk / Service Desk (1st and 2nd line support).
Remote user assistance and prompt on-site engineer visits.
Setup, maintenance, and upgrading of workstations (PC, Mac, laptops).
Installation, updating, licensing, and basic configuration of software.
Connection and regular maintenance of peripheral equipment (printers, scanners, MFPs).
Setup, installation, and support of Local Area Networks (LAN) and office Wi-Fi.
Server and Cloud Infrastructure Administration
Building and maintaining a reliable architecture for storing and processing corporate data. We ensure 24/7 fault tolerance of server capacities and guarantee fast access to mission-critical information.
What is included
Installation, basic configuration, and 24/7 monitoring of physical servers (Windows Server, Linux).
Implementation and administration of virtualization systems (VMware, Hyper-V, Proxmox).
Seamless migration of business processes, databases, and applications to cloud services.
Configuration of automated backup systems and implementation of Disaster Recovery plans.
Management of directory services (Active Directory), corporate email, file storage, and access rights.
Proactive load monitoring, prevention of hardware failures, and resource shortages.
Development and Automation
Creating modern web solutions and deep integration of corporate systems. We transform manual and resource-intensive tasks into automated processes, accelerating company operations and reducing human error.
What is included
Development of corporate websites, B2B portals, and web applications.
Selection, implementation, and fine-tuning of CRM and ERP systems.
Integration of cloud IP telephony, messengers, and websites with accounting systems to create a unified workspace.
Development of custom software solutions and scripts for niche, non-standard business tasks.
Automation of routine processes: electronic document flow, automated sales funnels, and report generation.
Technical support, maintenance, and improvement of existing web projects and systems.
Cybersecurity
Comprehensive protection of IT infrastructure from internal and external threats. We preserve the confidentiality of trade secrets, protect client databases, and prevent financial losses due to cyberattacks or employee negligence.
What is included
Conducting regular information security audits and vulnerability scanning in networks and services.
Implementation of Data Loss Prevention (DLP) systems to monitor employee actions and prevent leaks.
Configuration and support of encrypted communication channels (VPN) for the secure work of remote employees and branches.
Installation and centralized management of corporate antiviruses, firewalls, and Intrusion Detection Systems (IDS).
Setup of strict password policies, access rights, and mandatory Multi-Factor Authentication (MFA/2FA).
Regular staff training on the basics of digital hygiene and methods to counter social engineering (phishing).
DevOps as a Service
Building a reliable, modern, and scalable infrastructure for the development process. We accelerate the release of new digital products and ensure stable application performance even under extremely high loads.
What is included
Designing a fault-tolerant microservices architecture for web projects and services.
Building and configuring Continuous Integration and Continuous Delivery (CI/CD) pipelines.
Application containerization and orchestration system setup (Docker, Kubernetes).
Infrastructure as Code (IaC) management using modern tools (Terraform, Ansible).
Setup of deep performance monitoring and centralized log collection systems (Prometheus, Grafana, ELK stack).
Auditing and optimizing costs for consumed cloud resources and rented server capacities.